Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information on Profo.me.

Last updated: December 24, 2024

Quick Summary

Data Security

We use enterprise-grade encryption to protect your data

No Selling

We never sell your personal information to third parties

Your Control

You can delete your account and data at any time

1. Information We Collect

Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Portfolio Content: Resume data, portfolio content, images, and other materials you upload
  • Payment Information: Billing details processed securely through Stripe (we don't store card details)
  • Communications: Messages you send us through contact forms or support channels

Information We Collect Automatically

  • Usage Data: How you interact with our service, features used, and time spent
  • Device Information: Browser type, device type, IP address, and operating system
  • Analytics: Portfolio views, visitor statistics, and performance metrics
  • Cookies: Small files stored on your device to improve your experience

2. How We Use Your Information

Service Delivery

  • • Create and host your portfolios
  • • Process payments and subscriptions
  • • Provide customer support
  • • Send service-related notifications

Improvement

  • • Analyze usage patterns
  • • Improve our features and services
  • • Develop new functionality
  • • Ensure security and prevent fraud

3. Information Sharing

We Do NOT Sell Your Data

Profo.me never sells, rents, or trades your personal information to third parties for marketing purposes.

We may share information in these limited cases:

  • Service Providers: Trusted partners who help us operate our service (hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: Any other sharing will only occur with your explicit permission

4. Data Security

Technical Safeguards

  • • SSL/TLS encryption in transit
  • • AES-256 encryption at rest
  • • Regular security audits
  • • Secure data centers
  • • Access controls and monitoring

Operational Security

  • • Employee background checks
  • • Regular security training
  • • Incident response procedures
  • • Regular backups
  • • SOC 2 compliance

5. Your Rights and Choices

Access and Portability

Request a copy of your personal data in a machine-readable format

Correction

Update or correct your personal information through your account settings

Deletion

Delete your account and associated data permanently

Marketing Opt-out

Unsubscribe from marketing emails at any time

6. Cookies and Tracking

We use cookies and similar technologies to:

  • • Keep you logged in
  • • Remember your preferences
  • • Analyze how our service is used
  • • Improve security

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses and adequacy decisions.

8. Children's Privacy

Profo.me is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of Profo.me after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@profo.me
Address: 123 Innovation Drive, San Francisco, CA 94105, United States